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In This Issue
Reader Favorite: Define and Quantify Customer Value
Recently while having an evening coffee with Dr. Raju Konduru, a business acquaintance and a dear friend, the topic of customer value came up. In the early morning Raju went to get his bike repaired. As is usual in India, he was asked to wait during the repairs; he went to a nearby tea stall for his morning tea. While sipping his hot morning tea, he started observing a cockroach lying on its back struggling to get up. It was obviously injured and needed some support. Raju also observed a group of ants frantically searching for food. He saw that the ants were about to move to a direction away from the cockroach. He was itching to tell the ants that the cockroach was nearby. The food these ants were desperately searching for was so near to them, yet they could not see it and were about to lose it. The role of an innovation champion is much the same - connect the searching ants to the cockroach, connect various needs and their solutions so that synergy is created faster, cheaper and without failure.
http://www.realinnovation.com/content/c081103a.asp
E-book: 8 Steps To Building Innovating Organizations Sponsor Message
Each month, new products are added to the iSixSigma Marketplace. One recent addition - 8 Steps To Building Innovating Organizations e-book.
This book breaks the manager's myth that innovation is something outside the organizational framework, and shows how the capability to innovate can be built into the fabric of an organization in eight steps. The author focuses on a model that managers can adopt and implement in their organizations, using case studies and a host of examples that can be easily adapted and translated into practice.
This e-book, as is each product on the Marketplace, is delivered electronically for immediate download and backed by our 100% satisfaction guarantee - shop now!
http://store.isixsigma.com/product.asp?P_ID=330
New Innovation Job Openings
Program Manager, Lean Innovation
PolyOne Corporation | Avon Lake, Ohio
http://www.realinnovation.com/jobs/getjob.asp?JobID=3444
Senior Brand Manager - Innovation
Pinnacle Foods Group LLC | Mountain Lakes, New Jersey
http://www.realinnovation.com/jobs/getjob.asp?JobID=3443
Product Development Specialist
GeoCentral | Mason, Ohio
http://www.realinnovation.com/jobs/getjob.asp?JobID=3445
Demand and Cost Management Innovation
UBS | Chicago, Illinois
http://www.realinnovation.com/jobs/getjob.asp?JobID=3440
Product Manager
Smithfield Packing-Corporate | Smithfield, Virginia
http://www.realinnovation.com/jobs/getjob.asp?JobID=3441
Product Manager II - Planning and Analysis
Global Crossing | Phoenix, Arizona
http://www.realinnovation.com/jobs/getjob.asp?JobID=3442
Sr. Product Manager - Kindle
Amazon | Seattle, Washington
http://www.realinnovation.com/jobs/getjob.asp?JobID=3439
Business Process Analyst, Innovation Group
Quintiles | Not Specified, North Carolina
http://www.realinnovation.com/jobs/getjob.asp?JobID=3437
Product Manager - Telecommunications
Synectics Inc. | Bedminster, New Jersey
http://www.realinnovation.com/jobs/getjob.asp?JobID=3438
Marketing Innovation and Strategy Analyst
Bluestem Brands, Inc. | Eden Prairie, Minnesota
http://www.realinnovation.com/jobs/getjob.asp?JobID=3434
Recent Innovation Discussions
Contradictions with CAE
"One of the contradictions we come across in CAE is accuracy versus efficiency. Example: As we tend to bring finer and finer details (accuracy increases) in CAD model, it becomes more and more complex for meshing (and solution time also increases; efficiency reduces)."
http://www.realinnovation.com/forum/showmessage.asp?messageID=1832
How to Become a Certified TRIZ Trainer
"About recognition of certificate is another headache. For instance, certificate of MATRIZ is recognized by managers of a few companies in Korea. But several years ago MATRIZ certification was refused by many companies in France. We have to admit that normal process of certification does not appear yet in the TRIZ society."
http://www.realinnovation.com/forum/showmessage.asp?messageID=1837
TRIZ and the Karate Kid
"To master TRIZ at a basic user level takes time. Let me tell you that it is not because it is difficult, but because certain skill sets have to be developed at an unconscious level, in the human mind. The analogy that comes to my mind is the one that was in the recent movie Karate kid where the master just made the kid pick up and put his jacket on a peg, umpteen times, so that certain moves get embedded in your unconscious mind."
http://www.realinnovation.com/forum/showmessage.asp?messageID=1838
The Latest News & Press Releases
- Why Mobile Innovation is Blowing Away PCs
- Judge's Innovation May Offer Malpractice Fix
- Innovation to Stimulate Churn
- Veramark Acquires Source Loop, LLC
- Why I Put My Employees Ahead of My Customers
http://www.realinnovation.com/news/
Upcoming Conferences & Training Events
- Business Innovation Conference 2010 - Illinois [Oct 4]
- Business Innovation Conference - Illinois [Oct 4]
- Introduction to TRIZ - Illinois [Oct 11]
- Extended Training in TRIZ for Business and Management - Utrecht, Netherlands [Oct 12]
- EDUCAUSE 2010 - California [Oct 12]
- 2010 Global Conference on Product Innovation Management - Florida [Oct 16]
- DoverTech-NH - New Hampshire [Oct 19]
- Designing and Manufacturing Better Products Fastter Using TRIZ - Washington [Oct 25]
- de Bono's Six Thinking Hats - Missouri [Nov 1]
- de Bono's Advanced Creativity - Missouri [Nov 1]
http://www.realinnovation.com/events/
Commentary Focus: TRIZ in Six Sigma at DoD
I'm in the beautiful suburban environment (all the trees are in flower!) of Washington, DC this week for the 2010 DoD Performance Symposium, which is the USA's Department of Defense Six Sigma meeting. People from all services present their projects(for feedback, for sharing and for bragging), attend workshops and get the opportunity for in-person networking.
http://www.realinnovation.com/commentary/
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