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What System? I Gave It in My First Post
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Posted by: Ben Simonton
Posted on: Friday, 19th January 2007, 2:12 PM.
Art,The system is to be 95 or better on the test. If the boss supports employees and provides very high quality support (his/her responsibility), together they decide on how to proceed on everything including new business. My best new business people were a few mechanics who had their own businesses on the side. As VP, all I had to do was support them and their leaders in what they wanted to do. This is the reverse of the top down, command and control system you might envision. The system is the people. What more do you need than them? Giving them full ownership through well-supported control of their workplace is the source of all good things including customer satisfaction, profits, extremely high workplace morale and tons of innovation.I admit that there are a fair number of details to all of this and that is why I wrote the book.Best regards, Ben
Author "Leading People to be Highly Motivated and Committed"http://www.bensimonton.com
Message Thread:  | | Thanks, Mike by Ben Simonton on Wednesday, 24th January 2007 |
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