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Jack Hipple

Commentary by Jack Hipple

Email and RSSSubscribe via Email or RSS   |   Jack Hipple's Biography Biography
December 2, 2009
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Make Copies!

Why do we go to movies? Because for less than $10, we can see famous movie stars that we could never afford to pay to come to our house for a private showing. Why do we use copier machines? Because we could never afford the time or money to hand write all the copies we want. The Gutenberg printing press was one of the most significant inventions in history. Why do we buy records or CD's? Because, as with movie stars, we could never afford to pay for these singers to sing for us individually whenever we wanted. Copies are cheaper.

Why do we benchmark against the industry's best? Because we hope we will learn something that we can apply to our own situation without having to pay for all the consultants and hard work that was done to get there. We want to "copy" them without having to invest all the time and money they did to learn what they now know.

Making copies is also a significant inventive principle and every once in a while we need reminded of that. Over the past few months, two very clever new products have appeared which solve some long standing every day problems.

  1. The first is the problem of people stealing sandwiches from group refrigerators within a common lunch area. What would make you NOT want to steal a sandwich? Maybe because it's not the kind of food you like, so you look for someone else's sandwich more to your liking. But what if the sandwich had mildew on it? You wouldn't touch it with a ten foot pole, would you? A very new sandwich bag is now on the market with pre-printed mildew stains on the film! Not expensive to do and commands a hefty price. Check out: http://www.thisnext.com/item/7BBC47F6/4ED4FA3B/anti-theft-lunch-bag We "copy" the mildew. The mildew performs its function without existing. Note that there are some interesting product improvement opportunities here. What are they?
  2. What's another minor inconvenience? You're on a diet and need to measure portions with special cups or spoons and then put the measured portions on a plate. Several new products have come to market in which the portion sizes are painted on the plates or controlled by sectioning. Type in "diet portion control plates" into your browser and see all the products, or take a look at one of your airline or holiday catalogs. Again, the plates now provide the function previously provided by the extra utensils.

In Europe, a painted image of a highway "slow down" hump that's not really there causes cars to slow down. Where else are two items needed to accomplish something where one could be eliminated and its function provided by "copying" it on to or within another system? What product do you have that could perform the function of something else? The other product gets eliminated, you get to raise your price, and maybe even get a patent. What a deal! Copy something! Eliminate the second thing. Raise your price for the "new" product that does two things instead of one.


Comments [3] | Permalink
Categories: General, Leadership, Management

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posted by  Ellen Domb  [ http://www.trizpqrgroup.com ] December 3, 2009 at 12:37 pm
Thanks for the great observations, Jack. I think an important element is that you are copying certain attributes of the original, not the whole thing:
- the appearance of mildew (yuck)
- the area, but not the volume of the measuring plates (allow the 3-dimensionality of the food to provide the volume portioning, once the area is right.)
- the music of the performance, not the noise and the crowding and the smells...

So the key for innovation is to decide what attributes will help you, and to "trim" all the rest.
 


posted by  shyam December 10, 2009 at 0:28 am
Jack,as always its a pleasure to read your articles.

One item that comes to mind is reflectors, the ones that are fitted on the back of vehicles and on other obstructions on the road. It takes the functionality of a signal light(think one of the oldest examples, a lighthouse) but without needing a deicated source of power. This also uses a resource available in the environment(on coming lights) to do its function.
Digressing from the point of your post, I dont know if there is another classification possible to the examples you have provided. The anti theft bags and the 'slow down' humps are items whose functionality could be easily negated by familiarity. If you know that there is this mildew bag available in the market, you can expect a 'lunch stealer' also to know it. So what is the sustainability of such products? The diet plate is different in that it provides a positive departure from the existing condition.
The capability of the human mind to adapt, I think is a double edged sword as far as product innovations are concerned. Design a feedback alarm system that beeps too often and very likely its going to be ignored soon and overridden perhaps with disasterous consequences
 


posted by  Jack Hipple December 10, 2009 at 7:45 am
Thanks for your insights, Ellen and Shyam. Couple of observations. Copying only what you need represents the use of other TRIZ principles.

As far as people "catching on" is concerned, I have been asked about this a number of times as I have shown this example to real groups. I am not sure how long this would take to happen, but let's assume it does. Are there not other TRIZ principles that could be applied to improve this? Dynamism how could we make the "stains" move around in time? We do this with indoor lights we leave on to make people believe we are home. The cycle is changeable. What would it take to do this on film impression? Would we really have to do this for very long? The person who put the bag in there in the first place presumably would eat it after a couple of days. So we only want to change the external film appearance for a short while, not forever.

When we are using TRIZ, we sometimes get trapped by immediately finding something wrong with the first breakthrough idea. All we have done is to identify another contradiction that needs to be solved with TRIZ.
 

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