Enlarging TRIZ and Teaching Enlarged TRIZ for the Large Public - (Part 2
of 4)
This is part 2 of a 4-part series.
Part 1 | Part
2 | Part 3 |
Part 4
MY EXPERIENCES WITH MY TEACHER GENRIKH SAULOVICH ALTSHULLER
(part 3&4)
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Keynote Papers for
TRIZCON2001
Woodland Hills Hilton Hotel
Woodland Hills, California, USA.
March 25-27, 2001
Hosted by the Altshuller Institute, USA
by
PHAN DŨNG (FAN ZÕONG)
Ph.D., Sc.D.,
Director of the Center for Scientific and Technical Creativity (CSTC)
Vietnam National University - HoChiMinh City
College of Natural Sciences
227 Nguyen Van Cu St., Dist. 5
HoChiMinh City, Vietnam
Tel : (848) 8301743 Fax: (848) 8354009
E-mail : pdung@hcmuns.edu.vn or tsk@hcmuns.edu.vn
Website : http://www.hcmuns.edu.vn/CSTC/home-v.htm
(In Vietnamese)
http://www.hcmuns.edu.vn/CSTC/home-e.htm
(In English)
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III. Teaching Enlarged TRIZ for the Large
Public: Some Illustrations
We can illustrate the advantages of
teaching enlarged TRIZ for the large public by numerous testimonials attesting
to its value from our former learners of the program “Creativity Methodologies”
(CM). Our Center for Scientific and Technical Creativity (CSTC) has had
thousands of such reports. In this section of the current paper we have taken
some fragments from them:

… As
I am a high school student I cannot take full advantage of this subject. However
it helps me to study more effectively. The benefits from the course are quite
significant.
… After the course in Creativity
Methodologies, I stopped thinking unsystematically. Instead, I began to use
Creativity Methodologies, and have a more comprehensive view of any problem. I
plan optimal steps for solving math problems, anticipate potential problems.
(T.T.M. - Eleventh grader from Le Hong Phong high school)
… Obviously,
the more I learned the more interested I became. I was surprised to find that my
thinking had improved greatly.
… In study, I was able to deal with
difficult problems thanks to my ability to ask questions and look at all aspects
of those problems.
… The subject has made me more confident
and decisive when coping with daily work. I hope I will achieve greater success
if I apply what I have learned in my future job.
(D.B.C - Student from Preparatory Course of University)
… Creativity
Methodologies are beneficial to me not only in dealing with problems. When I was
still at school, I used to be punished for fighting with my classmates. If I had
learned this subject then and been able to reason, using the nine-systems
thinking display, I would not have resorted to violence. Not long ago, while I
was enjoying some coffee with a few friends of mine, I was confronted by a group
of local youths. I immediately thought of the nine-systems thinking display: if
I had had a fight with them, I would have either been bitten by the youths or
arrested by the police for causing public nuisance. At the same time I
remembered the principles of Convert Harm into Benefit and Transition into a New
Dimension. I took the initiative to shake hands with them and offer them some
coffee. As a result, the conflict was solved positively. This method turned out
to be better than violence. In my view, my response to this situation can be
regarded as an example of creative thinking for myself.
(N.C.H - University student)
I have known
for many years that I didn't have an effective method in thinking. Faced with a
problem, I found myself very slow in working out a solution, as compared to
other people. I always had to grope about step by step, feeling completely at a
loss, not knowing what to do to solve the problem. I could not concentrate on
anything, and often left things halfdone.
Now that the course is coming to an end, I
find myself completely changed from what I was before. The lack of
self-confidence and the inertia in my nature have given way to optimism,
observation, and inquisitiveness. My mind has been sharpened and become more
alert, enabling me to find the solution to a problem more quickly, effectively
and economically. What I like most in the course is that for every point
presented in a lesson, the instructor always gave us illustrations taken from
daily life, besides mentioning the inventions in which the method was used. I
also like his humanistic approach to teaching.
I regret not having been able to attend
this course earlier, which made me waste a lot of my time. The subject is
necessary for everybody, and should be included in the curriculum for high
schools.
(N.T.T.T. - University student)
I have
benefited a lot from the CM course at the CSTC:
The subject has provided me with the right
methods and skills to improve my way of thinking to make more efficient
decisions in problem solving.
I have been trying to overcome
psychological and systems inertia in perceiving information and solving
problems. This is essential to dealing with problems not only in scientific,
technical and economic fields but also in social and family life. The subject
really helps build up a creative personality including unselfishness and
generosity.
(H.K.H. - University student)
I find this
CM course interesting, extremely interesting. Each lesson at the CSTC is like a
festival for me. I wish I had taken the course when I was a freshman, not just
now being a third year student.
(N.T.T.T. - University student)
… I began
solving problems in a new way and find it easier to cope with them. The subject
enables to come up with original ideas I had never had before.
… As I was very busy with my study, I
had little time for my family. I had tried hard to cope with both my study and
family, but things always went wrong. After the course, I began applying some of
the 40 principles to dealing with my problems, and these efforts have been
successful … Sometimes I can’t help praising myself.
(H.T.T. - Student from the Open University)
… After a
short course in Creativity Methodologies, I have gained a lot of advantages for
myself making me become more confident in thinking. I now have a more
appropriate and comprehensive approach to dealing with problems and can easily
discover a great number of interesting things around me.
… I seem to have “grown”
considerably after the course. The subject has provided me with new approaches
to thinking, looking at and solving problems. Since I finished the course I have
studied more efficently.
(N.T.T.N - Student from the College of Social Sciences and
Humanities)
… I have
become a new man since I finished the course in Creativity Methodologies. I have
been equipped not only with a great amount of comprehensive knowledge, but also
with scientific, and most convincing approaches to thinking, which I have been
making use of in my daily life and work.
(N.C.T - Student of the College of Natural Sciences)
…What
surprises me most is that Creativity Methodologies can be applied not only in
the technological fields, but also in such fields, as society, business, study.
Creativity Methodologies teach us how to think systematically to solve problems
we encounter.
(H.T.T - Student from the University of Technology)
…It came
to my mind all beyond my expectations that this subject is one of the basic
sciences that lays a foundation for other sciences. This should be the first
course for anyone to take. I used to base my thinking on my own feelings, and
use the trial and error method to deal with problems. Now thanks to what I have
learned, I am now well equipped with a variety of multidimensional and more
logical thinking methodologies.
(V.D.Q - Student from the College of Natural Sciences)
… This
subject should have been taught to us before any other subjects as it provides
the best approaches to other subjects.
(N.M.T - Student of the University of Medicine and Pharmacy)
… From the
beginning to the end of the course, most of what I learned was new, interesting,
and useful for me.
The lesson on inertia, which helps me to
better understand myself and human beings, was very heplful in perfecting my
character and behaviour.
The lesson on 40 principles, which help me
develop my systematic working habits and reasoning thinking, in particular
Segmentation, Prior Counteraction, Prior Action, Cushion in Advance, Convert
Harm into Benefit, Dynamicity, Periodic Action, Rushing Through, Changing the
Color.
… As a high school math teacher, I will
apply what I have learned in teaching and counseling my students.
(D.T.T.H - High school math teacher)
Upon
completion of the CM course, by means of 40 principles I have a thorough and
sound understanding of improvements, inventions and innovations in new products
offered on sale in the market. I can also identify the defects of a particular
new product, the improvements to be made, and anticipate its solutions regarding
this product.
I am planning to incorporate the spirit
and knowledge of this subject into my teaching in order to increase efficiency
of my training, enabling my students to learn more systematically and take
initiative on their own.
(N.H.H. - Teacher in physics, Mac Dinh Chi high school)
… I have
been wondering why so many people have used the trial and error method without
ever being able to find the right approach, but what is meant by the right
approach? Why is this subject not introduced in high school to save time and
energy?
… I teach literature, so developing
students’ imagination is essential and the best approach is not to discourage
new ideas resulting from cognitive needs. Consequently, students will learn the
lessons more easily, and what they have discovered by themselves they will bear
in mind.
(D.T.M.H - High school literature teacher)
… Creativity
Methodologies enable us to overcome weaknesses of working by rote, and restore
the intrinsic quality of creativeness of humans.
…I teach dialectics to students. I think
if we combine all the laws and principles of dialectical materialism with
techniques of Creativity Methodologies, my lectures will be more interesting.
Students will be more interested in philosophy, which will therefore be more
practical. I would like this subject to be included in the curriculum of Hanoi
University.
(T.N.T - Philosophy lecturer, University of Hanoi)
…Before
the course I had never been able to think independently and systematically. If I
can apply what I have learned I will be successful in both work and life.
… In an interview at the end of the
course, both the interviewers and the interviewees concentrated on the youth. I
am totally in favour of that. However, it would be unfair not to include the old
generation as course learners. This was agreed on by a senior high school
teacher at the meeting. If only leaders of the Ministry of Education and
Training would spend some time attending the course.
(T.T.D.T - High school teacher)
Your course
gives me a new dimension of creative thinking. Now I can see everything through
your 40 principles of TRIZ which help me a lot to solve the problem
systematically, minus Trial and Error Method, plus 6 steps of the Reduced
Program of Problem Solving.
(Z.S. - Educational administrator, Ministry of Education,
Malaysia)
This is one
of the most valuable courses that I have ever attended. It really opens my eyes
and stimulates my thinking after being exposed to so many new concepts and
approaches in creativity learning and problem solving which you skilfully
introduced to us. The numerous interesting examples and stories that you
appropriately inserted are in themselves masterpieces of creativity. We
sincerely look forward for more of such courses.
(L.K.S. - Educational administrator, Ministry of Education,
Malaysia)
I am glad
and very thankful for attending this extraordinary thinking course. After this
course I now realize that contradictions could be united and should not be
viewed separatedly. Instead of treating opposite elements as attacking each
other, now with TRIZ both are combined to resolve problem in "win-win"
situation.
TRIZ methods encourage me to see things
and analyze problems objectively. There is no trial and error which is
considered wasting time giving limited output. Your methods are convenient to
our daily life.
(M.H.Z. - Educational administrator, Ministry of Education,
Malaysia)
My present
job doesn't sound to be one that has anything to do with science and technology.
With the tools that I have learned, I have made various designs of new blouses,
some of which I find really good. Though I have no plan to become a
fashion-designer in the future, this ability to design new models of clothes can
help me become an owner of a well-known dress-making shop. Also, thinking
methodically will help me work more efficiently with a program carefully
envisaged from A to Z, with no redundant operations that waste my time. If I had
attended the CM course right after I finished high school, my career prospects
at that time must have been different.
(N.T.M.D. - Dress-maker)
In my
production work, by using brainstorming and the table of creativity principles
in solving technical contradictions, I have taken the initiative in improving a
lifting machine using a manual pump, which was highly appreciated by the people
in my factory.
(T.B.H. - Worker)
To
illustrate, below I will describe one of my successful efforts since I finished
the CM course at the CSTC:
Company Fujitsu sent over 210 Vietnamese
to Japan for training. After they had been in Japan for a while, once a week the
company arranged for some of them to talk with their families via television
bridge. Once there was a technical problem: the participants could only see one
another's faces without any sound. Our manager had decided to postpone the
meeting. This meant that the families should return home and come back in a
week. Among them there were many from very far provinces. Remembering the point
"Using the intrinsic resources inherent in the given system"
(principle Self-service) in the CM course, I came up with an idea: participants
talk on the international telephone of Fujitsu's net while seeing one another on
the television screen. All trainees and their families were happy. Because of
this, I also felt happy.
(T.T.T.C. - Employee, Company Fujitsu)
…I
graduated in Law, and became involved in management … I was interested in the
lessons from which I learned a wide range of thinking techniques (40 principles
and methods) that I can apply in solving socio-economic problems. I have found
that these techniques are essential to daily activities. Creativity
Methodologies help me to identify my shortcomings, in particular, psychological
inertia, performing jobs by rote, lack of initiatives. I have been trying to get
rid of these weaknesses and practising Creativity Methodologies.
(V.K.C. - Scientific research officer, Vietnam National Center
for Sciences and Technologies)
Now things
have become different after the CM course. I don't mean that it is a sort of
miracle. But undoubtedly, if I learn how to think in a more creative way, then I
can save more time for more work. Now whatever work I take charge of, big or
small, I view it as a problem. I use the new methods to solve it and I can do it
faster. Good-bye to my old-fashioned way (the trial and error method). In my
hospital, I have reorganized the rooms and medical devices, giving each of them
more functions (the principle of Universality) without ill affecting the
treatment and order. I now realize fully that: Without methods, great persons
can get lost; with good methods, ordinary persons can do great things.
(N.T.Q.L. - Doctor)
I used to
feel proud of my ability to create, as compared to other people in the small
community where I work. But July 3rd, 1991 was a turning point in the
development in my thinking since it was the day I began attending the CM course.
Looking back, I realized now that what I had before were small and mediocre
ideas. What I can be sure about is that if I had attended this course nine or
ten years earlier, I could have done things much more effectively.
(H.T.K. - Engineer in Computer Science)
It is the
course I took from the CSTC that helped me to cope with my research problems to
which I was unable to find appropriate solutions.
I had never thought that after only ten
days of learning I could become so much more scientific in both my work and
life.
(N.N.D. - Researcher, Research Institute for Policies of
Scientific and Technological Strategies)
After
learning the CM course with you, I have put it into practice to solve a variety
of challenging problems that I meet in real life. I would like to inform you of
that so you can share my happiness.
[Further, he presented in detail how to solve his three
specialized problems applying what he learned from CM course and drew the
following conclusion:]
I have found that the reason why I could
find the solutions to my problems is that I have mastered ARIZ. This helped me
quickly identify the problem, with its technical and physical contradictions. I
determinedly pushed the contradictions to extremes to resolve them by TRIZ
tools. Using ARIZ, I find that my ability to solve problems has augmented ten
times. And in my daily life CM have made me feel more confident and comfortable.
(L.V.K. - Mechanical engineer)
During the
course, I have used 40 creativity principles and had four inventions in
improving wood processing technically.
(T.K.T. - Graduate from Trade School of Chemistry)
Happily,
after applying what I have learned to my job, I have made three little
inventions and some improvements.
(N.T.T. - Dentist)
Half way
through the course, I began applying what I had learned in my research work, in
particular, by using such principles as "Local quality", "Prior
Counteraction" and "Segmentation". I was able to control the
growing of the mushrooms. This has brought about mechanization of mushroom
raising, the problem to which I had been looking for a solution. And now I have
been able to find the answer. In addition, the size of a mushroom can be
controlled to meet market demand. I have recently been conducting a number of
experiments for which the results are satisfactory.
(N.H.D. - Agro-engineer)
After the CM
course, one of my successful efforts was making improvements in the design and
packaging of our product by creativity tools. As well as that, in organizing the
production process I made a change to a piece of equipment: a container full of
products with a weight of 100 kg made it difficult for workers to load it onto a
cart, and then carry it to a steam-heated furnace. In fact the workers were able
to handle a load of 70 kg (because 100 kg is too heavy for them), short of 30
kg. I applied the following principles: "Continuity of Useful Action",
"Dynamicity", "Segmentation" and "Consolidation".
The container was divided into two separate parts, with 50 kg product for each.
But once inside the furnace, the two halves were joined with special hooks, and
turned into one container to be fitted to the furnace's power. Thus, the
container always holds the content of 100 kg without any waste.
(L.C. - Deputy director, Beverages Company)
I feel
ashamed of myself for being unaware of this subject, a useful tool for
management work, although I have been working for many years at the National
Center for Scientific and Technological Information (NCSTI).
(T.T.L. - Department head, NCSTI)
I have to
blame myself for taking the CM course so late although it has been in existence
in Vietnam for over 22 years. Unlike other courses, this subject impressed me
right from the very first lessons with the first concepts.
I am happy to learn that this subject,
which is a new science in the world, has been introduced in Vietnam. Everyone
can do worse than take up this subject.
(T.M.D. - Deputy General Inspector, Ministry of Science,
Technology and Environment)
I am a
researcher with 18 years of experience in scientific research and 10 years in
business management. The subject astonishes me and I have a feeling that I have
been making unnecessary efforts to clear the weed to make a path for me to go
while there is a wide asphalted road not far from where I am. I wish I had
learned this subject earlier.
(B.B.Q - Ph.D. Depury General Director of the company EMECO)
Before
taking the CM course I had never thought of such an excellent course being
available in Vietnam.
As a training manager I had participated
in many courses and seminar-workshops held by different international schools in
Vietnam and abroad. I think the CM course is the most interesting course I have
attended up to now.
(T.H.H. - Head of Training Department, Company UNILEVER-VIETNAM)
This subject
has helped us to realize how harmful it is to think without orientation, to do
things from habits and by trial-and-error. In our case, it is even worse because
we are teachers, whose duty is to train students to be creative (as we had been
asked by our teachers) without ever asking ourselves how to do it. It's silly to
ask people to do things we don't know ourselves! TRIZ and the methods activating
thinking can help anyone who has mastered them in his/her work. And I think
there should be a movement to eradicate "the illiteracy in Creativity
Methodologies" for every working person so that he/she can rearrange
his/her work in a more creative way.
(L.T.A. - University lecturer)
Conclusions and Visions
Conclusions:
1. As TRIZ disciples we must enlarge
TRIZ into non-technological areas and make real attempts on the path toward
creation of the general theory of creative problem solving like Mr. Altshuller
wanted us to.
§ The
efforts for enlarging TRIZ and teaching enlarged TRIZ for the large
public should be made on the basis of definite requirements, rules and
resources to avoid distorting TRIZ philosophy/spirit.
§ On
the basis of our own experiences in using TRIZ for solving different
kinds of problems (not only technological), teaching enlarged TRIZ for
the large public for more than 20 years and experiences of our former
learners, we believe that our activities are on the right road to
implement Mr. Altshuller’s humane ideal.
§ Teaching
enlarged TRIZ has the purpose to prepare creativity methodologies users
on a daily basis. We believe that learners will actually apply
creativity methodologies in all aspects of their lives only when the
program can induce inside learners the needed emotions promoting them to
do that. So our program involves many examples, stories, cases taken
from different areas of human activity, graphic depictions, cartoons and
exercises that may inspire such emotions.
§ In
spite of the achieved results, there are many points we would like to
make better, for example, teaching and training works at our Center are
often overloaded so we lack the time for processing all obtained
results, doing research and writing new textbooks.
§ Judging
by
a) the composition of our classes which are
mixed in ages, levels of education, professions and positions. By
March 2001, we had worked with nearly 8,000 people from all economic
and social sectors (more than 180 courses in all and each course
consists of 60 hours),
b) the financially self-supporting work of our
Center from the very beginning,
we believe that, with appropriate ways,
enlarged TRIZ can be introduced into any system (organization, society…) and
accepted by its people.
Visions:
In the full program of teaching TRIZ there
is one important part: Development of Creative Imagination. Additionally, in
Nine-Systems Thinking Display there are three systems in the future: supersystem,
system and subsystem. According to TRIZ tradition, this paper would be
insufficient if we did not give some thoughts about the future which can be
influenced by TRIZ.
2. Mankind’s history has shown that
civilization has been created not because of enhancing (amplifying) human
psychological and/or physiological abilities. Instead, civilization has been
created mainly by people working with more and more perfect tools (in the
largest meaning) which have been built on the basis of discovered objective
laws and are appropriate for the great masses.
Among three areas: nature, society and
thinking which should be understood and transformed by humankind, thinking had
been receiving the least attention until recently. This imbalance between
these three areas has served as a deep cause for a great number of tragedies
at personal, group, even national and global levels.
In the thinking process for solving
problems and making decisions, the trial and error method is a natural tool
which has a great amount of disadvantages. In contrast, TRIZ with its system
of artificial thinking tools is created on the basis of discovered objective
laws of systems development. In this relation, the TRIZ approach is
significantly stronger than an approach based only on human psychology and has
much larger prospects.
Imagine how great humankind’s
civilization will be when ordinary people work with the perfect tools in
thinking as they do in the other two areas: nature and society? To realize
this point, TRIZ needs to be developed towards becoming tools for the great
masses, not for engineers only.
§ Human
life is a succession of problems. Because of many contemporary
challenges, with time, the amount of problems increases at all
difficulty levels. To convert the challenges into opportunities,
everyone should be a good solver in the meaning that he/she is able to
solve all problems he/she is faced with in a scientific way without
errors during all of his/her life. In this regard, we believe that
beside traditional professions which are different for different people
there is a common profession for all: the profession of solving problems
and making decisions. In other words, a need for inventing the general
theory of creative problem solving has emerged.
TRIZ with its great advantages and
potentials is one of the best candidates for that.
§ The
education (in the largest meaning) we need is creative and innovative
education which educates all people in creativity and innovation - the
utmost humanity. Such an education will prepare solvers who can solve
successfully any problem they encounter in their life and work to
satisfy their just needs and thus to satisfy social needs of sustainable
development.
TRIZ philosophy in general, TRIZ win-win
logic and its science-based tools in particular will contribute to
constructing the creative and innovative education in order to beat
catastrophe.
§ Preparing
good solvers will help to kill several birds with one stone.
a) to solve problems such as how
to find relevant information in the information ocean, how to handle
(process) information streams effectively, how to transform information
into knowledge (see Figure 12).

b) to prepare the creative and
innovative workforce (in the largest meaning) which is so needed for the
knowledge economy, because, essentially, the knowledge economy is the
economy based on creativity and innovation.
c) to raise moral and cultural
levels in societies, because the tools’ user not only uses the tools
but the tools also influence the user. In the case of thinking tools,
they can improve greatly the user’s attitude, behaviour, life skills,
emotions and actions in relation to other people and nature.
d) to enable us to establish
concordance at all levels from group to global easier and faster than
before, because all people have the common thinking language and
methodology.
e) to prepare people who will
become the masters of their lives and make an active improvement of the
quality of their lives not waiting passively for assistance from
outside.
§ TRIZ
is a large theory. To master TRIZ requires a lot of time to learn,
exercise and practise let alone to master the General Theory of Creative
Problem Solving (GTCPS) in the future. One practical solution is
combining TRIZ with personal computers through creating appropriate
software.
What is more essential, we think, is to
teach enlarged TRIZ (or GTCPS when it has been created) from kindergarten to
higher schools (of course, with programs corresponding to related learners)
for some dozen hours each year so the full program is completed when the user
graduates from university, see Figure 13 and 14. Furthermore, teachers of
other disciplines need to study TRIZ (or GTCPS) and also to teach their
disciplines in its light and help their students to themselves discover/invent
knowledge of these disciplines in a scientific way.
§ TRIZ
has been built relying on a lot of sources, see Figure 1. Developing
TRIZ further, we believe that, in its turn, developed TRIZ will help
these source-sciences to solve their problems more creatively and
innovatively.
[[[
At last, please enjoy looking at Figures 15
and 16.




FURTHER READING:
For detailed information on some of the
points presented in this paper, please consult the following articles, books and
journals in Vietnamese and English
In Vietnamese:
- Phan Dung, Nguyen Chan, Duong Xuan Bao (1983) Algorithm
for Invention. The Scientific and Technical Publishing House, Hanoi.
- Phan Dung (from 1986 to 1990) Columns:
"Improvement of Creative Ability" in "Creativity"
magazine. Scientific and Technical Committee, Hochiminh City.
- Phan Dung (1990) How to Create? Or Science on
Creativity, Self-Introduction. Scientific and Technical Committee,
Hochiminh City.
- Phan Dung (1991) Creativity Methodologies Based on
The Scientific and Technical Knowledge. Scientific and Technical
Committee, Hochiminh City.
- Phan Dung (1992) Handbook for Creativity: The Basic
Creativity Principles. Scientific and Technical Committee, Hochiminh
City.
- Phan Dung (1993) Report on Creativity and Innovation
Issues in Vietnam (unpublished). Scientific and Technical Committee,
Hochiminh City.
- Phan Dung (1993) System of Standards for Solving
Inventive Problems. The CSTC, Hochiminh City.
- Phan Dung (1994) Report on a Dependence of Economic
Effects on Creativity and Innovation Levels (unpublished). Ministry of
Science, Technology and Environment, Hanoi.
- Phan Dung (1995) On System, Systems Thinking and
Systems Inertia. The CSTC, Hochiminh City.
- Phan Dung (1998) Creativity Methodologies: Summing
Up and Vision. The CSTC, Hochiminh City.
In English:
- Phan Dung (1994) Introducing Creativity Methodologies
into Vietnam (invited article). Creativity and Innovation Management,
4, 240-242, UK.
- Phan Dung (1995) TRIZ: Inventive Creativity Based on
The Laws of Systems Development (invited article). Creativity and
Innovation Management, 1, 19-30, UK.
- Phan Dung (1996) Systems Inertia In Creativity and
Innovation. Lecture presented at the fifth European Conference on
Creativity and Innovation, Vaals, the Netherlands, April 28 - May 2,
1996. In the Conference Proceedings: "Creativity and Innovation:
Impact", 143-150, 1997.
- Phan Dung (1996) Creatology: A Science for the 21st
Century. Keynote paper presented at the International Symposium and
Seminar: "Education: The Foundation for Human Resource and Quality of
Life Development", Chiang Mai, Thailand, August 26-30, 1996.
- Phan Dung (1996) The Renewal in Creative Thinking
Process for Problem Solving and Decision Making. Keynote paper presented at the
sixth National Seminar on Educational Management and Leadership “Personal
Renewal Towards Leadership Maturity in Educational Management”,
Genting Highlands, Malaysia, December 9-12, 1996.
- Phan Dung (1996) Creativity Methodologies (the
summary of the basic course for English speaking participants). The CSTC,
Hochiminh City.
- Phan Dung (1997) Dialectical Systems Thinking for
Problem Solving and Decision Making. The 7th International Conference on
Thinking, Singapore, June 1-6, 1997. Also in Morris I. Stein (ed.) Creativity's
Global Correspondents - 1998, Florida, Winslow Press, USA, 143-161. And
in The Korean Journal of Thinking & Problem Solving, 2000.4,
49-67.
- Phan Dung (1999) On the Basic Program "Creativity
Methodologies for Problem Solving and Decision Making" Being Taught by
the CSTC in Vietnam (invited article). In Morris I. Stein (ed.) Creativity's
Global Correspondents - 1999, Florida, Winslow Press, USA, 250-256.
- Phan Dung (2000) Some Results Derived from Teaching the
Course “Creativity Methodologies” (invited article). In Morris I. Stein
(ed.) Creativity Global Correspondents - 2000, Florida, Winslow
Press, USA.
-------End of part 2. Look for part 3 in the August 2001
TRIZ Journal